Taskli support
Questions, a bug, feedback, or trouble with your family's account — we read every message. This page is the fastest way to reach the people who build Taskli.
The short version. Email ppa.ilksat@troppus and we will get back to you within two business days. Writing from the email on your Taskli account lets us help without extra back-and-forth.
1. Answers that don't need a ticket
The getting-started guide walks through the whole flow — creating a family, inviting a child or co-parent, tasks, credits and the reward shop. The FAQ on the home page covers the most common questions about pricing, privacy and platforms.
2. Contact us
For everything else, email ppa.ilksat@troppus . It helps a lot if you include:
- what you expected to happen and what happened instead;
- your device and app version (Profile → Settings shows the version at the bottom);
- a screenshot, if the problem is visible on screen.
We answer within two business days, usually faster. We can only discuss an account with the address it is registered to — that rule protects your family's data.
3. Account and data
Deleting your account and everything that belongs to it is self-serve and instant — see how to delete your account. What we store and why is spelled out in the privacy policy; the short version is: the minimum, never for ads, never sold.